Shipping policy

Locker delivery

We ship online orders across South Africa to your chosen The Courier Guy locker (formerly PUDO). Locker delivery is our only shipping option for online orders, including orders within Centurion.

Choosing your locker

Use The Courier Guy’s locker finder to choose a locker. Enter the exact locker name and suburb in the note box in your cart before checking out. If we need to confirm your locker details, we’ll contact you before dispatch.

Shipping charges

Your shipping charge is shown at checkout before you pay. If your order qualifies for free locker delivery, the free rate will appear at checkout.

Dispatch and collection

Some products are ordered in from our suppliers and may take longer to dispatch. If an item you’ve ordered is unavailable or delayed, we’ll contact you with an update.

The Courier Guy will send you a collection code when your parcel is ready. Please collect it within 36 hours of the notification. After that, your parcel will be moved to the nearest Courier Guy kiosk for collection.

For more information, see our Shipping & Delivery page. If you need help with an order, WhatsApp us on 064 610 0401 or email odayvets@gmail.com.